Insurance Application Status

Status

Definition

ACTIVATED

This means that the application request has been approved by the insurer and Cermati will process it for issuance.

DATA_COMPLETE

The application data is valid and complete. The application is in the process of sending to the Insurer.

DATA_INCOMPLETE

This means that the application has already received but requires additional data to be updated from the partner in order the application can be processed further. Example of the additional data required at later stage: IMEI submitted from the customer.

ISSUED

The status when Cermati has sent the insurance summary and policy.

CANCELLED

The status when the insurance application is cancelled from the partner.

EXPIRED

The application with is cancelled automatically by the system due to period expiration. Applicable for application in DATA_INCOMPLETE state with default expiration day of 30 days

REJECTED

The application is rejected by the insurer.

WAITING_PAYMENT

Waiting for payment from the partner.

VERIFYING

In the process of verifying submitted application data.

INVALID

The application is not valid for further processing.